WhatsApp appointment & reminder bot for a multi-clinic group
Anonymised · multi-clinic group
The front desk was overwhelmed by booking calls and no-shows were eating into revenue.
A WhatsApp bot handles booking, confirmations and reminders. A second assistant answers patient questions only from the clinic's approved protocols, showing the source of every reply.
Routine scheduling and FAQs run themselves, so staff focus on the patient in the room.
- WhatsApp Cloud API
- Supabase (pgvector)
- Gemini (RAG)
- Next.js
