VOLTAIR TECH
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For transporters, warehouses and supply chain teams

AI for logistics and transport

Two jobs eat a logistics office: telling people where their shipment is, and typing paper documents into a computer. Both can go.

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Sector
Logistics & Supply Chain
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Where AI helps in logistics & supply chain

  • 01Customers track shipments themselves
  • 02Delivery notes and invoices read automatically
  • 03Systems that never talked, now connected

Where is my shipment

Customers ask on WhatsApp and get the answer, with the expected time, without anybody picking up. When something slips, they are told before they ask, which is what actually keeps a customer.

The paperwork

Delivery notes, invoices, lorry receipts and e way bills get read, checked, and entered into your system. Anything that does not add up gets flagged for a person instead of quietly going in wrong.

This is the highest value automation in the business and the least glamorous.

Joining up your systems

Your transport system, your warehouse, your customer's portal and your accounts probably do not talk to each other, and somebody is bridging that gap by hand. We connect them so the data moves by itself, with alerts when something fails.

What it costs

One workflow takes one to two weeks. Most operations start with tracking or paperwork and add the rest once they see it working. Fixed price, agreed after a short call.

What we build for logistics & supply chain

The part of what we do that fits this sector. See everything we build

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Automate the repetitive work

  • New enquiry reaches your team in seconds
  • Invoices, follow ups and reports send themselves
  • Works with WhatsApp, Sheets, Slack and your CRM
  • One price to build it, no charge per task
ETA: 1 to 2 weeks
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Software built around your business

  • Built for how you actually work, not the other way round
  • Fits alongside the software you already run
  • Fixed price and a fixed date before we start
  • You own the code and the accounts at the end
ETA: scoped
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Shipment Self-Tracking Bot

  • Enter AWB or order ID then live tracking status shown immediately
  • Available on website & WhatsApp simultaneously at all times
  • Handles 80%+ of tracking queries automatically at near-zero cost
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AI Delivery Query Handler

  • Answers 'Where is my package?' with real-time tracking status
  • Processes delivery rescheduling requests & preferred time slot changes
  • Escalates high-value shipment exceptions to senior support instantly
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Proactive Delivery Notification Bot

  • Dispatch, out-for-delivery & delivery confirmation sent automatically
  • Exception alerts with revised ETA sent before customer complains
  • Instant delivery rating collected upon successful delivery confirmation
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Shipping Policy & Rate Guide Bot

  • Answers pincode serviceability, transit times & weight slab pricing
  • Explains failed delivery, RTO & insurance claim process in plain language
  • Used by internal sales to quote clients without ops involvement
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Route Optimization & Dispatch Auto

  • Optimal route assigned by pincode cluster & real-time driver location
  • Delivery sequence & pickup schedule sent to driver via WhatsApp
  • delivery note received then CRM updated then invoice generation triggered automatically
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Delivery Note & Shipping Document Capture

  • Driver delivery note photo then AI extracts signature, timestamp & location
  • Invoices & shipping bills read automatically then business software auto-updated instantly
  • Exception reports flagged when delivery note data is incomplete or mismatched
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Customer Exception & Alert Email System

  • Delay alert emails with new ETA sent before the customer needs to ask
  • Damage, loss & dispute notification with claim initiation guide included
  • Monthly SLA performance report delivered to key account managers automatically
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Client Account & Performance Dashboard

  • Shipment volumes, delivery performance & SLA breach rate by client
  • Revenue per account, growth trend & contract renewal date tracked live
  • Flags accounts with declining volumes for proactive retention outreach
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Logistics Brand & Employer Content AI

  • Generates on-time delivery milestones, technology updates & case study posts
  • Creates driver recruitment ads, culture content & fleet expansion news
  • Positions the brand as a logistics innovator on LinkedIn consistently
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Client Satisfaction & Partnership Review

  • Quarterly satisfaction survey sent to all active client accounts automatically
  • High-satisfaction clients asked to participate in case study or reference calls
  • Satisfaction trends identify at-risk accounts before contract renewal discussions
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Failed Delivery Predictor

  • Predicts shipments likely to result in non-delivery before dispatch
  • Triggers proactive customer address confirmation call for high-risk orders
  • Reduces failed delivery rate 20 to 30% and RTO cost through pre-emptive engagement
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AI Self-Service Returns & Claims Portal

  • Customers file return requests, damage claims & disputes without calling
  • AI validates claim with delivery proof, photo evidence & order data
  • Claim status tracked and customer notified at every resolution step

Work we have done in logistics & supply chain

The problem, what we built, and what changed afterwards.

[ 01 ]

"Where's my shipment?" bot on live data

Anonymised · 3PL operator

The problem

Ops spent the day answering status calls and copy-pasting between the transport system, Sheets and Slack.

What we built

A WhatsApp bot that answers where a shipment is from live data, plus automation that reads delivery notes and e-way bills and flags delays to the right person.

What changed

Status queries self-serve and the team only touches genuine exceptions.

24/7shipment status
Built with
  • n8n
  • WhatsApp Cloud API
  • Google Sheets
  • Custom AI software
  • Gemini

Questions we get about AI for logistics & supply chain

What's the highest-value AI use case in logistics?

Self-service shipment tracking. “Where is my consignment” is the bulk of inbound volume, and a WhatsApp bot wired to your tracking system absorbs it without adding headcount.

Can it plug into our transport system or WMS?

Yes, wherever those systems expose APIs, and where they don't, we can work from scheduled exports. We confirm the integration path during scoping so there are no surprises mid-build.

Can it notify customers proactively instead of waiting to be asked?

Yes, and that's usually the bigger win. Dispatch, out-for-delivery, delay, and exception notifications cut the inbound queries before they happen.

Does it work for drivers and field staff, not just customers?

Yes. WhatsApp and voice suit field teams well, proof-of-delivery capture, exception reporting, and status updates, without asking anyone to install and learn a new app.

Build it for logistics & supply chain.

Pick what you need, or just describe it in your own words. We reply within the hour with a plan, a fixed price, and a start date.

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